VBA Error
If eXtyles uninstalls and reinstalls without any issue, but a VBA error — run-time error
'-2147220504 (800403e8)': attempt to create an extra APIContainer object — is displayed when the user clicks on the eXtyles menu in Word, it indicates
that the installation did not execute to completion. To solve the problem, follow these steps for a
clean uninstall/reinstall:
(1) Confirm that the user has administrative privileges.
(2) Close Word.
(3) Uninstall eXtyles using Windows Add-Remove Programs.
(4) Delete the eXtyles directory (C:\Program Files\eXtyles).
(5) Reboot the machine.
(6) Reinstall eXtyles.
The eXtyles Menu Is Available but Inactive
If eXtyles is installed and the eXtyles menu is available in Word but is inactive
(greyed out), this indicates that Word did not fully reinitialize the add-in. To solve the problem,
reboot the machine. Note: In the future, follow the steps outlined above for a clean
uninstall/reinstall of eXtyles.
